After PokerStars' abrupt retreat from the Asian market by decision of its parent company Flutter Entertainment, they now face legal action taken against them by their only partner in Asia, 6UP, a third party operator that used its own client to give players access to PokerStars.
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Reportedly by local players, 6UP is still operating normally but Poker Stars made customers unable to access their platform and transfer remaining credits. 6UP, therefore, authorizes legal action against Flutter Entertainment arguing that it preserves not only their interest in punishing the unilateral cancellation of their agreement but also the interest of players, the customers. We will stay watchful and bring you any news regarding this commercial dispute.
This had already been called by users in the Two Plus Two online poker forums, which declared that this was going to happen, according to reliable sources from veteran players. Currently, there is a general commotion from the players against Poker Stars in a forum thread that invites customers to share their stories of bad customer service from PokerStars, which was once celebrated, now becoming a sort of cruel joke by the community. "15-year PokerStars customer fed up with their bullshit. Share your terrible experiences" declares the thread. It already has a few pages with stories such as a player missing the entire WCOOP after having his account blocked for a "routine security check" that was supposed to take minutes, according to Max Silver, a recently retired pro player.
To know more about PokerStars, click here for our full review article, including sign-up, deposit bonus, promotions, information about game types, stakes, traffic, and more. Our offer also includes PokerStars.it, the Italian poker room.
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